BTCMEX Support

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  • API

    API Document WebSocket API API Example BTCMEXHTTP REST API BTCMEX WebSocket API

  • BTCMEX announcement rollback completed

    Dear users, At 10:00 (Tokyo time) 2020-03-17, the exchange completed the rollback. Users are requested to log in to their accounts to view their positions.   For users who have objections regarding...

  • Website maintenance announcement, 09.03.2020

    Dear users: In order to improve your experience of using the trading platform, BTCMEX plans to perform website upgrades at 18:20 (UTC+8) on March 9, 2020, with an update time of approximately one h...

  • How to check my UID?

    To check your User ID go to your "Account" on BTCMEX.   2. Click "Account information and security" to check the User ID.  

  • BTCMEX Privacy Policy

    BTCMEX respects your privacy and is committed to protecting it through bellow items within the Policy. is organized primarily to provide registered users with Bitcoin Services. This...

  • BTCMEX Terms of Service

    Thank you for choosing BTCMEX. is a digital currency trading platform. Use of the Trading Platform and the Services is governed by these Terms. This Agreement and any other ad...

  • About BTCMEX

    Cryptocurrency derivatives are in high demand. BTCMEX aims to bring the standards of the financial sector to the crypto world by providing innovative solutions, state-of-the-art security, a better ...

  • Break’N Crypto: Bitcoin birthday, blockchaining China and crypto boom in Argentina

    Welcome to Break’N Crypto - a weekly Fintech news digest. Every Sunday BTCMEX will provide big stories about digital currencies, crypto exchanges, blockchain, innovations and breakthroughs in tradi...