BTCMEX Support

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Recent activity by BTCMEX Support Recent activity Votes
  • USDT Perpetual Contracts Officially Live

    Dear users, We are very happy to inform you that USDT perpetual contracts trading is now officially online. You can now start trading through our website or the updated version of the APP. Website:...

  • API

    API Document WebSocket API API Example BTCMEXHTTP REST API BTCMEX WebSocket API

  • BTCMEX announcement rollback completed

    Dear users, At 10:00 (Tokyo time) 2020-03-17, the exchange completed the rollback. Users are requested to log in to their accounts to view their positions.   For users who have objections regarding...

  • Website maintenance announcement, 09.03.2020

    Dear users: In order to improve your experience of using the trading platform, BTCMEX plans to perform website upgrades at 18:20 (UTC+8) on March 9, 2020, with an update time of approximately one h...

  • How to check my UID?

    To check your User ID go to your "Account" on BTCMEX.   2. Click "Account information and security" to check the User ID.  

  • BTCMEX Privacy Policy

    BTCMEX respects your privacy and is committed to protecting it through bellow items within the Policy. is organized primarily to provide registered users with Bitcoin Services. This...

  • BTCMEX Terms of Service

    Thank you for choosing BTCMEX. is a digital currency trading platform. Use of the Trading Platform and the Services is governed by these Terms. This Agreement and any other ad...

  • About BTCMEX

    Cryptocurrency derivatives are in high demand. BTCMEX aims to bring the standards of the financial sector to the crypto world by providing innovative solutions, state-of-the-art security, a better ...

  • Break’N Crypto: Bitcoin birthday, blockchaining China and crypto boom in Argentina

    Welcome to Break’N Crypto - a weekly Fintech news digest. Every Sunday BTCMEX will provide big stories about digital currencies, crypto exchanges, blockchain, innovations and breakthroughs in tradi...