Know Your Customer, or KYC, is a standard authentication procedure on a cryptocurrency exchange. Traders have to pass the KYC to be able to make a Withdrawal.
To start the KYC process, please, go to "Authentication" in your account on BTCMEX.
BTCMEX accepts the authentication of two types of documents: ID cards and International Passports.
Choose your ID type and the Country Code, input your ID number, real name without spaces and follow the simple instructions to upload the photos.
Note! This information can not be changed after submission!
Only real photos are accepted!
There are 3 photos you need to upload:
- The front cover of your ID Card/Passport
- The document information page that has the photo
- The photo of yourself holding a paper with the text "BTCMEX + date of submission"
Note! The photos must be original, the text must be handwritten. No printed copies are accepted.
BTCMEX Customer Support will review the application within one working day. Please, be patient.