Follow these simple steps to reset your account password on BTCMEX.
- Login your account
- Go to "Account information and security"
- Find "Login password" at the bottom of the screen and click "Modify"
- Input the original password
- Input the new password
- Confirm the new password
Note! Your password must be 8-20 characters long and have at least two of the following: upper and lowercase letters, numbers, or punctuation marks.
In case you forgot your password, please click the "Forgot password" button.
To reset the password you'll need to verify your mobile phone number or email. Choose one of the options to get the verification code.
After entering the verification code, input the Google Authenticator code and your ID/Passport number. This will take you to the password reset page.